Terms & Conditions

Elevated Tablescapes & Experiences  - Terms and Conditions

1. Reservation and Payment:

  • A non-refundable deposit of 50% is required upon reservation to secure your booking.

  • The remaining balance must be paid 7 days prior to the scheduled event.

  • For bookings made within 7 days of the event, the full payment is due upon reservation.

2. Security Deposit:

  • A refundable security deposit  is required to cover any damages or losses.

  • The security deposit will be returned within 7 business days after the items are returned in satisfactory condition.

3. Cancellation and Refunds:

  • Cancellations made 48 hours or more before the event will result in a credit toward a future booking.

  • Cancellations made within 12 hours  of the event are non-refundable.

4. Delivery and Pickup:

  • Delivery is included within 10  miles of 94611. Beyond this, a delivery fee of $80 plus .50 cents  per mile will apply.

  • Items will be delivered on Thursday or Friday for a standard rental  and should be ready for pickup on Saturday or Sunday at or around 12pm PST. Approximate times will be communicated and confirmed on the day of drop off and pickup. 

  • Custom time frames outside of what’s noted above will require customization and confirmation in your contract. 

5. Condition of Items:

  • Items must be returned in the same condition as received. A cleaning fee will apply for excessively dirty items.

  • Damaged or missing items will be charged at their replacement value.

6. Late Fees:

  • Late returns may result in additional charges. Please communicate any delays in advance.

7. Customization:

  • Customization requests are subject to approval and may incur an additional fee.

  • Customized items must be returned in their original condition.

8. Communication:

  • It is the responsibility of the client to inform Elevated Tablescapes & Experiences of any changes or issues at least 2 days before the event.

9. Force Majeure:

  • Elevated Tablescapes & Experiences  is not liable for failure to perform its obligations due to circumstances beyond its control.

10. Governing Law:

- This agreement shall be governed by the laws of California, United States of America. 

By proceeding with the reservation, you acknowledge that you have read, understood, and agreed to these terms and conditions.